Terms of Service

Last updated: 2026-06-17

These Terms govern your use of the Opora software-as-a-service platform — the AI-powered tools, artifact storage, and related services available at oporasupply.com. Read them before using the platform.

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "User") and Opora ("Opora," "we," "us," or "our"), the operator of oporasupply.com and the Opora platform. By creating an account, using any tool, or accessing the platform as an anonymous visitor, you agree to these Terms. If you do not agree, do not use the platform.

Effective date: 2026-06-17

1. Definitions

The following terms have specific meanings throughout this document.

  • Account — a registered user profile created through the Clerk authentication system using a magic link sent to your email address.
  • Anonymous Session — a visit to the platform without a signed-in Account, tracked by a rate-limit fingerprint for abuse prevention only (no persistent identity, no cross-site tracking).
  • Artifact — any output generated by an Opora tool and saved to your Account, including bid drafts, SOW documents, compliance reports, and similar documents stored in your library.
  • AI Output — any text, structured data, or other content produced by the platform's AI generation layer (Anthropic Claude, OpenAI, or Cohere models), with or without additional processing by Opora.
  • Subscription Tier — one of three access levels: (a) Anonymous (no account, rate-limited), (b) Free Signed-In (authenticated, expanded limits), and (c) Paid (full access — not yet active; see Section 7).
  • Tool — any individual AI-powered feature accessible through the platform, including Bid Drafter, SOW Builder, Compliance Check, Handbook Drafter, RFP Decoder, Voice Walkthrough, and others listed at /pages/ai.
  • User — any person accessing the platform, whether through an Account or an Anonymous Session.

2. Account registration

You need an Account to save Artifacts, access higher usage limits, and use authenticated-only tools.

2.1 Magic link authentication. Opora uses Clerk for account management. Registration and login both work via a magic link sent to the email address you provide. There are no passwords. Your email address is your credential — keep access to it secure.

2.2 Eligibility. You must be at least 18 years old to create an Account. By registering, you confirm you meet this requirement.

2.3 Accurate information. You agree to provide a real, working email address during registration and to keep your account information current. Accounts registered with temporary or disposable email addresses may be suspended.

2.4 Account security. You are responsible for all activity under your Account. If you suspect unauthorized access, contact us immediately at [email protected]. We are not liable for losses caused by unauthorized use of your Account that results from your failure to protect your email account.

2.5 One account per user. You may not create multiple Accounts to circumvent usage limits or abuse-prevention measures.

3. Anonymous use

You may use a limited set of platform features without an Account, subject to the following.

3.1 Anonymous limits. Anonymous Sessions are subject to stricter rate limits than signed-in Accounts. Specific limits are documented at /pages/help-limits. Exceeding these limits results in a temporary block — no data is retained beyond the session.

3.2 Fingerprint tracking. To enforce rate limits, the platform assigns a short-lived fingerprint to Anonymous Sessions based on technical signals (IP address range, browser characteristics). This fingerprint is not a persistent identifier, is not linked to your identity, and is not shared with third parties. It is used solely to prevent tool abuse and is not retained beyond 90 days in operational logs.

3.3 No artifact persistence. Artifacts generated during an Anonymous Session are not saved to any library. To save your work, create a free Account.

4. Acceptable use

The platform exists to help operators run better businesses. Use it for that purpose.

You may not use the platform to:

  • Submit, process, or store personally identifiable information belonging to third parties without their consent — including but not limited to client lists, employee records, or customer data.
  • Send unsolicited commercial messages or use the platform's output to generate spam.
  • Generate, distribute, or facilitate illegal content of any kind.
  • Attempt to manipulate, jailbreak, or circumvent the AI models underlying the platform's tools — including crafting prompts designed to extract training data, produce harmful outputs, or bypass safety measures.
  • Use automated scripts, bots, or other non-human means to interact with the platform at scale without our written permission.
  • Reverse-engineer, decompile, or extract proprietary components of the platform.
  • Exceed usage limits through multiple Accounts, shared credentials, or other circumvention techniques.
  • Interfere with the platform's infrastructure, rate-limiting systems, or other Users' access.

We may suspend or terminate access — with or without notice — for any violation of this section.

5. AI Output disclaimer

AI-generated content is a starting point, not a finished deliverable. Verify everything before you act on it.

5.1 Informational only. All AI Output produced by the platform — including bid drafts, compliance summaries, SOW language, cost estimates, and regulatory references — is provided for informational and operational support purposes only. It does not constitute legal, financial, engineering, procurement, or professional advice of any kind.

5.2 No warranty on accuracy. AI models can produce incorrect, incomplete, or outdated information. Opora makes no warranty, express or implied, regarding the accuracy, completeness, or fitness of any AI Output for any particular purpose.

5.3 Your verification responsibility. You are solely responsible for verifying AI Output before submitting bids, executing contracts, filing compliance documents, or making any other consequential decision. This is especially important for:

  • Bid and proposal submissions — verify pricing, scope, and regulatory references.
  • Legal or contractual language — review with qualified legal counsel before use.
  • Financial projections — confirm against your actual cost structure.
  • Regulatory or compliance claims — verify against current official sources.

5.4 No professional relationship. Use of the platform does not create an attorney-client, accountant-client, or any other professional advisory relationship between you and Opora.

6. Intellectual property

You own your inputs and outputs. We have the rights we need to operate the platform.

6.1 Your content. You retain all ownership rights in the prompts, data, and other content you submit to the platform ("User Content"), and in any Artifacts generated from that content.

6.2 Operating license. By submitting User Content, you grant Opora a limited, non-exclusive, royalty-free license to process, store, and transmit your User Content as necessary to operate the platform — including passing prompts to sub-processors (Anthropic, OpenAI, Cohere) for AI generation, storing Artifacts in Cloudflare D1, and providing the service to you.

6.3 Sub-processor API terms. User Content submitted to AI generation tools is also processed under the API terms of the relevant sub-processor (Anthropic, OpenAI, or Cohere). Under the default terms of those APIs, your prompts and outputs are not used to train third-party models. You can review their policies at the links in our Privacy Policy.

6.4 Opora platform IP. The platform itself — including its code, design, trade secrets, prompting systems, and proprietary workflows — is owned by Opora and protected by applicable intellectual property laws. Nothing in these Terms transfers ownership of the platform to you.

6.5 Feedback. If you submit feedback, bug reports, or feature ideas, you grant Opora a perpetual, royalty-free license to use that feedback without restriction or attribution.

7. Subscription and billing

Opora currently offers free access at two levels. A paid tier is planned but not yet active.

7.1 Free Anonymous tier. No account required. Access is subject to the rate limits described in Section 3 and at /pages/help-limits.

7.2 Free Signed-In tier. Creating a free Account gives you access to artifact saving, higher usage limits, the library, account analytics, and other authenticated features.

7.3 Paid tier (planned). A paid subscription tier is in development and will offer expanded limits, priority processing, and additional features. When the paid tier launches, its pricing, billing terms, and upgrade path will be disclosed at checkout. Existing free Account holders will receive advance notice before any required changes to their access.

7.4 No charges without consent. We will not charge your payment method without explicit confirmation on a checkout page. We do not store payment card information — payment processing is handled by our payment processor under their terms.

8. Termination

8.1 You can delete your Account at any time. To initiate account deletion, follow the procedure in your account settings at /account/settings/data. Deletion removes your profile and initiates a 30-day data purge as described in our Privacy Policy.

8.2 We may terminate for violations. Opora Supply may suspend or permanently terminate your Account at any time, with or without notice, for:

  • Violation of any provision of these Terms
  • Conduct we reasonably believe creates legal risk for Opora or other Users
  • Extended inactivity (with advance email notice)
  • A court order, regulatory requirement, or request from law enforcement

8.3 Effect of termination. On termination, your right to access the platform ends immediately. Sections 5, 6, 9, 10, 11, and 13 survive termination.

9. Indemnification

You agree to defend, indemnify, and hold harmless Opora and its personnel from any claim, loss, liability, or expense — including reasonable attorneys' fees — arising from: (a) your use of the platform in violation of these Terms; (b) User Content you submit; (c) your violation of any third-party right; or (d) your violation of applicable law.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OPORA'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE PLATFORM OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID OPORA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

OPORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF BIDS — EVEN IF OPORA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not permit certain liability limitations. In those jurisdictions, Opora's liability is limited to the maximum extent permitted by applicable law.

11. Warranty disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." OPORA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.

We do not warrant that the platform will be error-free, that defects will be corrected on any particular schedule, or that AI Output will meet your requirements for any specific use case.

12. Governing law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Opora's principal place of business is Atlanta, Georgia.

13. Dispute resolution

13.1 Informal resolution first. Before initiating any formal proceeding, you agree to contact us at [email protected] and attempt to resolve the dispute in good faith for at least 30 days.

13.2 Binding arbitration. If informal resolution fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, except as stated below. The arbitration shall be conducted in New York County, New York (or by remote hearing). The arbitrator's award is final and may be entered as a judgment in any court of competent jurisdiction.

13.3 Exceptions to arbitration. Either party may bring a claim in small claims court if it qualifies. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

13.4 Class action waiver. YOU AND OPORA EACH AGREE TO RESOLVE DISPUTES ONLY ON AN INDIVIDUAL BASIS. CLASS ACTIONS, CLASS ARBITRATIONS, AND REPRESENTATIVE ACTIONS ARE NOT PERMITTED. If this waiver is found unenforceable, the entire arbitration clause is void, but the rest of these Terms remain in effect.

13.5 Time limit. Any claim must be brought within one year of the cause of action accruing, or it is permanently barred, to the extent permitted by applicable law.

14. Changes to these Terms

We may update these Terms as the platform evolves. When we do:

  • The "Last updated" date at the top of this page will change.
  • For material changes, we will send notice to your Account email and display a banner on the platform at least 30 days before the change takes effect.
  • Continued use of the platform after the effective date of updated Terms constitutes acceptance.
  • If you do not accept a material change, you may delete your Account before the change takes effect.

15. Miscellaneous

15.1 Entire agreement. These Terms, together with the Privacy Policy and DPA (if applicable), are the complete agreement between you and Opora regarding the platform and supersede all prior understandings.

15.2 Severability. If any provision is unenforceable, it is modified to the minimum extent necessary to make it enforceable, and the rest of these Terms remain in full force.

15.3 No waiver. Our failure to enforce any provision at any time is not a waiver of that provision.

15.4 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.

15.5 Force majeure. We are not liable for delays or failures caused by circumstances beyond our reasonable control, including infrastructure outages, acts of God, or third-party service failures.

16. Contact

For questions about these Terms:

Opora
Atlanta, Georgia
Email: [email protected]
Website: oporasupply.com

Effective date: 2026-06-17. This version supersedes all prior Terms of Service.